Refund Policy

At Alba Pro Services, LLC, we strive to provide top-quality service and ensure our customers are satisfied. However, due to the nature of our work, refunds will be handled on a case-by-case basis as outlined below:

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1. Service Satisfaction Guarantee

If you are not satisfied with the quality of the service provided, please notify us within 48 hours of completion. We will work to address your concerns, including:

• Re-inspecting the work and, if necessary, redoing the service at no additional cost.

• Offering a partial refund if the issue cannot be resolved.

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2. Cancellation Policy

• Cancellations made 24 hours or more before a scheduled service will receive a full refund.

• Cancellations made less than 24 hours in advance may incur a cancellation fee of $100 to cover lost time and scheduling.

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3. No Refunds for Completed Services

Once a service has been completed to your satisfaction (as confirmed verbally or in writing), no refunds will be issued.

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4. Weather or Unforeseen Circumstances

If a service is delayed due to weather or other unforeseen circumstances, we will reschedule at no additional cost. Refunds will not be issued for delays outside of our control.

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5. Non-Refundable Deposits

For large projects requiring a deposit, the deposit is non-refundable once the project is scheduled.

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6. How to Request a Refund

To request a refund or address concerns, please get in touch with us at:
[814-602-2107 or albaproservices@gmail.com within 48 hours of service completion.

We work with our customers to find fair and reasonable resolutions.

This policy is clear, customer-friendly, and protects your business from exploitation. You can customize the cancellation fee or refund timeframes based on your operations.